Terms of service

Store: Monezari
Address: Via Antonio Cantore N4, 61122 Pesaro, Pesaro and Urbino, Italy
Email: contact@monezari.com
Phone: +39 346070724
Full Name: Aissata Sylla

Welcome to Monezari. These Terms of Service govern your access to and use of our website, products, and services. By browsing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with any policies referenced on our website.

1. General Overview

This website is owned and operated by Monezari. Throughout these Terms, the words "we," "our," and "us" refer to Monezari. By accessing our website or purchasing from us, you agree to comply with these Terms of Service and any additional policies published on our website.

2. Eligibility to Use Our Website

By using this website, you confirm that you have reached the legal age of majority in your country or have obtained permission from a parent or legal guardian to use this website under appropriate supervision. You agree not to use our products or services for any illegal, fraudulent, or unauthorized purpose.

3. General Conditions

We reserve the right to refuse or cancel service, restrict access, or decline orders at our sole discretion where permitted by law. While information you submit (excluding payment details) may be transferred across different networks as required for website operation, all payment transactions are encrypted and processed using secure payment technology.

4. Products, Pricing & Availability

All prices displayed on our website are listed in Euro (€) and include applicable VAT unless stated otherwise. Product prices, descriptions, availability, and promotional offers may be updated or discontinued without prior notice. We make every effort to display products accurately; however, actual colors and appearance may differ slightly depending on your device or screen settings.

5. Orders & Secure Payments

When placing an order, you confirm that the information you provide is accurate, current, and complete. Payments are securely processed by trusted third-party payment providers, and we never store your full payment card information.

We reserve the right to refuse, limit, or cancel orders where fraudulent activity, unauthorized transactions, pricing errors, or unusual purchasing behavior is suspected.

6. Shipping & Delivery

Order Processing: Orders are typically prepared and dispatched within 24–48 hours after payment has been successfully confirmed.
Estimated Delivery Times:
- European Union & Switzerland: 8–10 business days
- United Kingdom: 6–10 business days
- South Africa: 8–12 business days
Shipping Offer: Free shipping is available on qualifying orders over €30.

Once your order has been dispatched, tracking information will be sent to the email address provided during checkout.

7. Returns & Refund Policy

We proudly offer a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may request a return within 60 days of delivery, subject to the conditions outlined in our Return & Refund Policy.

Returned items must satisfy our return eligibility requirements before a refund can be approved.

8. Website Content Accuracy

We strive to ensure that all information published on our website is accurate and current. However, occasional errors relating to product descriptions, pricing, availability, images, or other content may occur. We reserve the right to correct such errors and update information without prior notice.

9. Intellectual Property Rights

All content available on this website—including text, graphics, logos, product images, videos, icons, designs, and other materials—is owned by or licensed to Monezari and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

10. Third-Party Providers

Our website relies on trusted third-party providers for services including payment processing, shipping, website hosting, analytics, and marketing. These independent providers operate according to their own terms and privacy policies, and we are not responsible for their practices.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Monezari shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services. In all cases, our maximum liability shall not exceed the amount paid for the product giving rise to the claim.